When your garage door opener is not responding to any command from the remote or the door control you need to check if the opener has electricity.
Liftmaster garage door opener not responding.
Press and release the smart or learn button on the garage door opener motor.
If you tried operating your liftmaster garage door opener with the remote control or door control and it didn t work.
On either side of the track near the floor you ll find a pair of led safety sensors that stop the door from moving when something is in the door opening.
The typical liftmaster opener system the door opener itself is in a casing mounted on the garage ceiling or wall.
Here are some troubleshooting tips.
If this still doesn t work then it may not be a problem with your opener at all.
Chamberlain group cgi the corporate parent company to liftmaster chamberlain merlin and grifco is a global leader in access solutions and products.
The opener mechanic may have a fault where it doesn t receive the signal your remote is putting out.
Liftmaster garage door openers troubleshooting support get the liftmaster garage door support you need from chamberlain group.
We design and engineer residential garage door openers commercial door operators and gate entry systems.
Check power supply to garage door opener.
By rebooting your garage door opener you ll clear all the stored memory and hopefully eliminate issues in the future.
Located on the actual garage door opener mounted on the ceiling the smart or learn indicator light will illuminate for 30 seconds.
Whether you have a belt drive chain drive or wall mount model find helpful resources manuals videos and more to help you diagnose and fix the problem.
The most common cause of garage door remote control failure are weak or dead batteries.
There are some common reasons your garage door opener may not be working.
If troubleshooting doesn t solve your issue it s time to contact an authorized liftmaster dealer.
Once it s unplugged wait approximately 5 minutes and then plug your garage door opener back in again.
The learn button is on the motor head next to the wire terminal strip.
Whether it s the liftmaster opener or keypad that isn t working isn t too important since the final result is that your garage door isn t doing what it s supposed to be doing and it s therefore not hard to understand the urgency in getting it fixed.
Look for full service liftmaster provantage dealers recognized for their expertise and quality of service.